Introduction
Ironwood Digital ("Ironwood Digital", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us.
By using our website or contacting us, you agree to the practices described in this policy.
Information We Collect
We collect only the information necessary to operate our business and communicate with clients.
Information you provide directly
This may include:
- Name
- Email address
- Phone number
- Company name
- Website URL
- Any information you include in contact forms, emails, or messages
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visits
This information helps us improve website performance and user experience.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide quotes and services
- Communicate about projects
- Deliver website design, development, and maintenance services
- Improve our website and services
- Maintain internal records
We do not sell, rent, or trade your personal information.
Email Communications
If you contact us, we may use your email address to respond and communicate about your project or inquiry.
You will only receive emails directly related to your inquiry or our services. We do not send spam or unrelated marketing emails.
Third-Party Services
We may use trusted third-party providers to operate our business, such as:
- Website hosting providers
- Email providers
- Analytics tools (such as Google Analytics)
- Payment processors
These providers only receive the information necessary to perform their services and are required to protect your data.
Data Security
We take reasonable steps to protect your information using appropriate technical and organizational safeguards.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
You may request deletion of your personal information at any time.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
To do so, contact us using the information below.
External Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy, you may contact:
Ironwood Digital
Email: hello@ironwood-digital.ca
Website: www.ironwood-digital.ca
