1. Acceptance of Terms

By accessing or using the Ironwood Digital website or engaging our services, you agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you should not use our website or services.

2. Services Provided

Ironwood Digital provides services including, but not limited to:

• Website design
• Website development
• Website maintenance
• Technical support
• Website consulting
• SEO setup and optimization

Specific services, timelines, and deliverables will be outlined in individual client agreements or invoices.

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete information required for the project
• Provide necessary content, images, logos, and materials in a timely manner
• Respond to communication requests within a reasonable timeframe
• Review and approve work when requested

Delays in providing required materials may result in project delays.

4. Payments and Fees

All pricing will be provided in writing prior to work beginning.

Unless otherwise agreed:

• Payments are due upon receipt of invoice
• Maintenance plans are billed monthly in advance
• Project fees may require an upfront deposit

Failure to make payment may result in suspension of services.

Ironwood Digital reserves the right to pause or terminate services for overdue accounts.

5. Maintenance Services

Maintenance services include updates, monitoring, and support as outlined in the selected maintenance plan.

Maintenance plans do not include major redesigns or new feature development unless agreed separately.

Unused maintenance time does not roll over unless explicitly stated.

6. Intellectual Property

Upon full payment, the client owns the final website design and content created specifically for their project.

Ironwood Digital retains the right to:

• Display completed work in its portfolio
• Use non-confidential work for marketing purposes

Ironwood Digital retains ownership of proprietary tools, frameworks, and internal systems used to build the website.

7. Third-Party Services

Websites may rely on third-party providers, including:

• Hosting providers
• Domain registrars
• Email providers
• Analytics providers

Ironwood Digital is not responsible for outages, failures, or issues caused by third-party services.

8. Limitation of Liability

Ironwood Digital is not liable for:

• Loss of business or revenue
• Loss of data
• Website downtime caused by third-party providers
• Security breaches beyond our reasonable control

Our total liability is limited to the amount paid for the services provided.

9. No Guarantee of Results

While we build websites using industry best practices, Ironwood Digital does not guarantee:

• Search engine rankings
• Website traffic levels
• Business results or revenue increases

Performance depends on many external factors beyond our control.

10. Termination

Either party may terminate services at any time with written notice.

Upon termination:

• Outstanding invoices become immediately due
• Maintenance services will continue until the end of the billing period
• Ironwood Digital may suspend services for non-payment

11. Website Availability

We aim to maintain reliable service, but we do not guarantee uninterrupted website availability.

Temporary interruptions may occur due to maintenance, updates, or external factors.

12. Governing Law

These Terms and Conditions are governed by the laws of the Province of Alberta and the laws of Canada.

Any disputes shall be handled within Alberta, Canada.

13. Changes to Terms

Ironwood Digital may update these Terms and Conditions at any time.

Updated versions will be posted on this page with the revised date.

Continued use of our website or services constitutes acceptance of the updated terms.

14. Contact Information

Ironwood Digital
Email: hello@ironwood-digital.ca
Website: www.ironwood-digital.ca